H&J Martin Group is a leading Belfast-based provider of bespoke Fit Out and Facilities Management services. The company had a construction based legacy dating back to 1840 building iconic Irish landmarks such as the Belfast City Hall, the Grand Opera House and the Slieve Donard Hotel.
Today, the company continues to make a meaningful impact through delivery of bespoke Fit Out projects and comprehensive Facilities Management across UK and Ireland. It also owns and runs two additional subsidiary companies in Rosewood Bespoke Joinery and Elmwood Protection Services.
As H&J Martin Group expands its footprint across the UK, Northern Ireland, and the Republic of Ireland, managing subcontractor applications for payment efficiently and accurately has become increasingly complex. Peter Hamlin, H&J Martin’s Commercial Fit Out Director, previously oversaw this across most projects himself, but with business growth and new projects ramping up, the need for a scalable, streamlined solution became urgent.
The Challenge: Rising Risk and Limited Oversight
Like many contractors, H&J Martin Group faced mounting pressure from a more contractual subcontractor base, where missing key dates could lead to a lack of compliance and potentially adjudications. The risk of ‘smash and grab’ exposed vulnerabilities in a process which relied heavily on spreadsheets and manual tracking. Furthermore, without a centralised and easily accessible digital system, visibility into cashflow and application statuses was limited.
The Turning Point: Big Projects, Bigger Expectations
Having been awarded several high-profile projects with world renowned brands, the H&J Martin Group team knew they needed a better way to manage compliance and mitigate financial risk. At the same time, several of their larger subcontractors were already using Payapps, making it a natural fit to align processes and reduce admin friction across the supply chain.
The Solution: Payapps
By adopting Payapps, H&J Martin Group is gaining:
- Greater visibility into project cashflow
- Reduced risk of non-compliance and late responses
- A simplified, standardised process across all operating regions
- Time savings and fewer potential disputes thanks to streamlined communication
With Payapps now in place for upcoming high-profile jobs, the H&J Martin Group is confident they can stay ahead of risk while maintaining better control over commercial processes. Peter Hamlin, Commercial Fit Out Director, comments, “The company is going through significant growth, which is fantastic, but it comes with its challenges not being able to personally oversee every single project. The implementation of Payapps will help considerably to ensure we are not missing any payment notices, not putting the business at risk and maintaining full visibility of the status of all payment applications across our supply chain.”
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