Supporting you every step of the way

Our friendly, local support team is here to help you, and requests are typically completed in 20 minutes.

Easy access to unlimited support

We want to make our technology easy to use so you can keep your business moving. Support is unlimited, and included with all Payapps contracts at no extra cost.

Our onboarding specialists assist main contractors and subcontractors get up and running with Payapps.

All enterprise contracts include a personalised rollout of Payapps, including a training workshop and 1:1 online sessions with key users.

Our local support team are available: 8am-6pm Monday to Friday

< 1 min

Average chat response time


Customer satisfaction rate

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In-app chat

Fastest way to get help


0191 651 1765

8am-6pm BST Monday to Friday


Comprehensive resources library

Payapps has an extensive learning library that includes articles, how-to guides, videos and more.

New to Payapps?

Find out how Payapps can streamline your payment claims process to save you time and money and make you compliant.

Great customer service helps save time

“It was simple to get started with Payapps. The onboarding specialists were helpful, and available should we need one-to-one web sessions. “

Gtek logo
Jim Howe
Head of Business Development, Gtek

“The Payapps support team are great and really do set the benchmark across the software industry.”

Theo Riakiotakis
Financial Controller, BW: Workplace Experts

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