As builders look for ways to grow more efficiently, one challenge often gets overlooked: progress claim admin.
When progress claims in construction are still being managed through spreadsheets, emails and manual follow-up, small inefficiencies can quietly build into bigger problems. Teams lose time chasing information, checking figures, managing approvals and following up supporting documents. Over time, that admin drag can make growth more expensive than it needs to be.
Here are the five areas worth focusing on:
1. Standardise the process
A more structured, standardised workflow makes progress claims in construction easier to assess consistently and with less manual interpretation.
2. Reduce spreadsheet admin
Manual spreadsheets can create double handling, version-control issues and avoidable rework that slow teams down.
3. Create a single source of truth across the progress claim workflow
When claim status, supporting documents and approvals are easier to see, teams spend less time chasing updates internally and externally.
4. Make it easier to handle growth
As the business grows, the process needs to cope with more complexity without immediately creating pressure for more admin resource.
5. Free up time for higher-value work
Improving progress claim efficiency helps construction teams be more productive, by spending less time on admin and more time on work that adds value

